Shipping policy
Millenotes offers various delivery providers based on your location.
We deliver to: Mainland France, Belgium, Luxembourg, the Netherlands, Spain, Portugal, Germany, Austria, Italy, Croatia, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Lithuania, Poland, Slovakia, Slovenia, and Sweden.
Millenotes reserves 5 business days to ship your order. The delivery time indicated on the Millenotes website comes from the carrier's website and is intended to provide you with an estimated delivery timeframe.
Millenotes assumes no responsibility for delays caused by carriers.
Every order from Millenotes is shipped with a tracking number so customers can follow their package.
Millenotes does not actively track your orders. If you experience a delivery delay, please contact the carrier first.
Shipping costs are calculated automatically and depend on the weight of your order. Various delivery options will be offered to you during the checkout process.
If the address provided during your order was incorrect or if you did not collect your package within the given timeframe, the reshipping costs will be at your expense.
However, Millenotes cannot be bound by the display of an incorrect and obviously insignificant shipping price, regardless of the cause (manual error, technical error, or others). In this case, Millenotes commits to informing the Customer as soon as possible, and the order will be canceled.
FRANCE:
In France, you can choose between four delivery methods:
- La Poste Lettre Suivie,
- Colissimo with direct home delivery,
- Mondial Relay with delivery to a pickup point (3 business days) – the selection of the pickup point is made after payment. You can change your selection within 5 minutes after placing your order. A map will display all currently available Mondial Relay points (including lockers) for delivery. Pickup points that are temporarily closed (due to holidays, for example) or unavailable due to high parcel volume will not appear on the map.
INTERNATIONAL DELIVERY
Millenotes offers various delivery providers based on your location.
For international delivery, we offer shipping via:
- La Poste (Colissimo service), delivered directly to your home,
- Mondial Relay, to a pickup point.
Mondial Relay pickup point delivery is available in:
- Belgium (3 business days),
- Luxembourg (3 business days),
- The Netherlands (3 business days),
- Spain (5 business days),
- Portugal (5 business days),
- Italy (5 business days),
- Germany (5 business days),
- Poland (5 business days),
- Austria (6 business days).
The selection of the pickup point is made after payment. You can change your selection within 5 minutes after placing your order. A map will display all currently available Mondial Relay points (including lockers) for delivery. Pickup points that are temporarily closed (due to holidays, for example) or unavailable due to high parcel volume will not appear on the map.
You can find all our General Terms and Conditions of Sale on the page: